|
Q: Are there any setup fees for your service.
A: We don’t charge any fees to set up your account.
Q: Will your Medical Alarm system work anywhere in the US?
A : Yes the system is licensed to work anywhere in the US.
Q: How far away from the main unit can I get and still activate it?
A: The panic button pendant will activate the main unit up to 400'. This can vary due to layout and wall density
Q: How hard is this Medical Alarm to install?
A: The Medical Alarm will take just a few minutes to install. Locate the main unit in a central location plug the base unit into a phone jack, plug the power cord into a 110v outlet, turn it on and your set
Q: Can I answer a phone call by pushing the pendant button
A: Yes If the phone rings you are able answer it and activate the two way voice by pushing the button on the pendant turning the base unit into a speaker phone.
Q: Is the panic button pendant water-resistant?
A: Yes, the pendant is water-resistant and can safely be worn in the shower or bath tub.
Q: Do you offer a wrist pendant?
A: The DXS-62A included can be worn as a pendant, wrist band or belt clip
Q: Do you offer a money-back guarantee for the Medical Alarm
A: We have a 30 day guarantee. If you don't think the system will work for you just let us know and ship it back with everything included with the unit and we will refund your money. See Returns
Q: Am I responsible for service cost on the Medical Alarm
A: Certainly not . If the equipment needs servicing we will take care of it,.
Q: Will it work with VOIP phone service?
A: You will need to have a standard phone land line or DSL with a filter
If your questions were not answered here use our support form
|
